System Development Engineer (L4), Catalog Support and Programs

Amazon Selection and Catalog Systems (ASCS) is seeking a System Development Engineer to join their Catalog Support and Programs team. This role is crucial in maintaining and supporting the world's largest e-commerce products catalog, which processes hundreds of millions of updates across billions of products. As part of the Services Support Team, you'll be responsible for providing service level support to ASCS Engineering teams, managing system vulnerabilities, and driving root cause resolutions.

The ideal candidate will combine excellent system/tool coding abilities with AWS services understanding. You'll work on improving operational efficiency, handling system tickets, and supporting software deployments across staging and production environments. The role requires strong problem-solving skills, the ability to work with cross-functional teams, and a keen sense of ownership.

You'll be joining a team that powers the online buying experience for customers worldwide, working with technologies spanning parallel processing, storage, Machine Learning, and Natural Language Processing. The position offers the opportunity to work on massively scaled distributed systems while ensuring the safety and impact of Amazon's product selection.

Key responsibilities include managing system tickets, supporting deployments, delivering maintainable solutions, and driving compliance initiatives. You'll need to demonstrate strong technical skills, adaptability, and the ability to work effectively across teams and time zones. This role is perfect for someone who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and wants to make a direct impact on Amazon's global e-commerce infrastructure.

The position requires at least one year of experience in modern programming languages and DevOps, along with a strong educational background in engineering. You'll be working in an environment that values innovation, ownership, and the ability to think strategically about business, product, and technical challenges.