Analyst/Engineer - Developer Experience

Thomson Reuters is the world's leading provider of intelligent information that drives global markets and helps professionals make important decisions.
DevOps
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
Enterprise SaaS
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Description For Analyst/Engineer - Developer Experience

Thomson Reuters is transforming its Service Management function into a global, data-driven organization, employing best-in-class tools and practices across Technology Operations. As an Analyst/Engineer in Developer Experience, you'll play a crucial role in shaping how developers work and improving their productivity. The position combines technical analysis with business process improvement, focusing on optimizing developer workflows and tools.

The role involves analyzing development tools, creating automations, and implementing solutions based on quantitative and qualitative data. You'll work at the intersection of development and operations, helping to streamline processes and improve developer efficiency. The position requires both technical skills in areas like Python and Microsoft Power Automate, as well as strong analytical and communication abilities.

Thomson Reuters offers an attractive work environment with a hybrid model and comprehensive benefits. The company's global presence, serving over 26,000 employees across 70 countries, provides opportunities for growth and impact. The role contributes to Thomson Reuters' mission of providing trusted information and tools to professionals worldwide.

The position offers significant career development opportunities through the company's Grow My Way programming and skills-first approach. Benefits include flexible work arrangements, mental health support, retirement savings, and tuition reimbursement. The company culture emphasizes customer obsession, innovation, and collaborative success, while also focusing on social impact through volunteer opportunities and ESG initiatives.

Last updated 3 months ago

Responsibilities For Analyst/Engineer - Developer Experience

  • Analyze usage and performance of development tools and workflows
  • Provide guidance, support, and training for engineering teams
  • Collaborate with software engineers to understand needs and implement solutions
  • Create automations for common business processes
  • Advocate for developer needs based on data analysis
  • Contribute to documentation and tutorials
  • Create and review metrics to assess future needs
  • Work with product, engineering, and business teams

Requirements For Analyst/Engineer - Developer Experience

Python
  • Experience with Microsoft Power Automate, Python, or similar automation tools
  • Understanding of software development tools and workflows
  • Knowledge of business analysis methodologies
  • Ability to analyze and synthesize data
  • Understanding of developer tools and systems
  • Documentation and communication skills

Benefits For Analyst/Engineer - Developer Experience

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
401k
Education Budget
  • Hybrid work model (2-3 days in office)
  • Flexible work arrangements including 8 weeks work from anywhere
  • Comprehensive benefits plan
  • Flexible vacation
  • Mental Health Days
  • Retirement savings
  • Tuition reimbursement
  • Access to Headspace app
  • Career development opportunities
  • Two paid volunteer days annually