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Mixed experience

Engineering
Former Employee
Worked at Airwallex for 2 years
June 24, 2024
3.0
Doesn't RecommendPositive OutlookNo CEO Opinion
Pros
  • The company has an interesting product which seems to be making money
  • Working on engineering problems involving hard technical challenges and scale
  • Because the company doesn't have very good existing infrastructure, there is a lot of opportunity to learn and do things yourself, and this really helps when looking at exit ops
  • Despite some language barriers with mainland China, the engineers at the IC level are generally pleasant to work with, smart, and friendly
  • It is team dependent, but my managers cared about me and tried to create an environment where I could thrive
Cons
  • Too little standardization of infrastructure in engineering, so it takes a lot of work to ship at a good pace.
  • Infrastructure and platform teams are understaffed versus product teams, leading to too much unofficial on-call where you are needed despite not being officially on rotation.
  • Very mixed experiences interacting with product management or more senior engineering leaders, and the decisions that they make.
  • I don't know how he really is, but most people seem to dislike Jack and/or actively try to avoid him.
  • Very mediocre raises despite good ratings, and it seems like there are large pay disparities above junior levels.
Advice to Management

We need to prioritise long term thinking around the developer experience, both internally and for our customers.

Some leaders are not capable of the roles they are put in.

It doesn't make much sense that some employees are here 1-2 years and then leave because they didn't get good compensation bumps, and then we hire a lot of new joiners who are clearly very expensive.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
5.0
Compensation and Benefits
3.0
Senior Management
2.0

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