Process
Think of yourself as a customer. What do you expect from salespeople, regardless of the circumstances and/or the problem? An example may be, "Customer service is a two-piece reaction. First, respect; second, problem-solving." See if that makes sense and if you sound convincing when you practice it. If you can, give a brief story or two of what you have witnessed as extraordinary examples of customer service behavior. By using yourself as a focal point, you will be able to enunciate clearly your understanding of customer service.
Questions
What do you expect from salespeople?
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Interview Statistics
The following metrics were computed from 4 interview experiences for the AT&T Engineering role in United States.
Success Rate
AT&T's interview process for their Engineering roles in the United States is incredibly easy as the vast majority of engineers get an offer after going through it.
Experience Rating
Candidates reported having very good feelings for AT&T's Engineering interview process in United States.
AT&T Work Experiences
- 2.0Good Pay, Bad LeadershipEngineering • Former EmployeeLos Angeles, California, United StatesAugust 16, 2023Pros: Salary, benefits, schedule, vacation, titleCons: Coworkers, leadership, incompetence, direction, lack of opportunity.
- 3.0Big Company, Helpful ManagementEngineering • Current EmployeeSan Jose, California, United StatesDecember 8, 2021Pros: Too big a company and no one knows anything.Cons: Management is okay trying to help as much as possible.
- 5.0Great Company, Political DepartmentTechnical Architect • Current EmployeeRemoteDecember 20, 2022Pros: I worked as a contractor for AT&T two times. It's a great company to work for.Cons: They are a large organization and sometimes have to deal with other departments at a political level.
