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Great Pay, Toxic Culture

Director of Technology
Former Employee
Worked at Capital One for 6 years
August 29, 2023
McLean, Virginia
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

The tech stack is great for a credit card company. Benefits are very good. There is a good work/life balance. Total compensation is really good, depending on the level, and includes a generous bonus and LTI.

Cons

Outdated performance management processes create a horribly toxic culture. People in people manager roles without training or experience add to the toxic culture. Performance management is a stacked ranking/forced distribution system where a certain percentage are rated "below" which can impact your compensation up to no bonus at all. Furthermore, the process is full of bias and is a popularity contest. Really, really think twice before applying for roles at this company.

Advice to Management

The All Associate Survey every year recommends management get rid of the stacked ranking system. That clearly has never happened.

Please review the feedback from your associates and make some changes.

Oh, and STOP calling yourself a Tech Company. You aren't.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
2.0
Compensation and Benefits
5.0
Senior Management
2.0

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