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Nice people, bad strategy

Warranty Engineer
Former Employee
Worked at General Motors for less than 1 year
June 20, 2008
Detroit, Michigan
2.0
Doesn't RecommendDoesn't Approve of CEO
Pros

For the most part, you only work 40 hours a week and get to go home. Employees are fairly laid back, friendly, and helpful.

Cons

It's very corporate and political. You feel like 60% of the people in the company are working against you instead of collaboratively to make progress for General Motors.

There's also an overall attitude of working "just enough to not get in trouble or fired...no more...no less." Which makes you understand why it constantly feels like you're working on an inferior product, and yet nothing is changing fast enough to keep up with the marketplace.

Advice to Management

Build in the infrastructure and culture that puts a priority on listening to customers and employees, so that the feedback actually gets to upper management.

Don't have all the management driving brand-spankin' new vehicles where they don't have to experience the quality issues everyone else has to. You'll never get the push for improving GM vehicles if there is a false perception that there's nothing wrong with them.

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