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Great Coworkers, Lost Focus

ETL
Former Employee
Worked at IBM for 20 years
January 2, 2018
Rochester, New York
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Amazing people to work with.

Cons

No longer customer-focused.

Advice to Management

Treat your people like people. Say what we do, do what we say. You say the customer comes first. Start putting the focus back on that.

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