Applications Support Engineer Interview Experience - Natick, Massachusetts
Process
I applied online and received a call from HR within one to two days. Then, I scheduled a time for a phone interview.
After a week, they called to schedule an on-site interview.
During the on-site interview, I first had a technical interview that was scheduled for two hours, but we finished in 75 minutes. The interviewer really liked my skillset.
Next, I had a behavioral interview with the manager for about an hour.
Following that, I had lunch with two other employees.
Then, I met with HR, and she described everything to me. She mentioned she would give me my offer that day or the next.
When she finished speaking, I mentioned my current salary, and I believe it was way over her budget.
We talked for about 10 more minutes, then she said she would send the offer in three days.
After about a week, they said the interview was very good and they wanted to proceed to the next step: a background check and contacting my references.
One of my references told me they contacted him and he gave the best reference of his life.
I was waiting for an offer to come since my technical interview was very good, and my references and background are clean and perfect.
Then, I received an email stating they had pursued other candidates.
I am still shocked by how they handled my case and I still don't understand why they rejected me. Was it only because my previous salary was high? They could have made an offer anyway.
Perhaps they prefer to reject people rather than be rejected by them.
I called HR three to four times the day I received the rejection, but she ignored my calls, and they went to voicemail.
I really liked the technical team, the job, and the company, but I don't know what was wrong with the HR person. She was really unprofessional.
Questions
Both the phone and onsite interviews included a wide range of questions, covering:
- Calculus and differential equations
- Matrix operations and eigenvalues
- Simple programming questions, such as "describe a sort algorithm"
- Basic MATLAB syntax
Additionally, I had multiple questions about real-time operating systems.
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Interview Statistics
The following metrics were computed from 170 interview experiences for the MathWorks Applications Support Engineer role in Natick, Massachusetts.
Success Rate
MathWorks's interview process for their Applications Support Engineer roles in Natick, Massachusetts is very selective, failing most engineers who go through it.
Experience Rating
Candidates reported having very good feelings for MathWorks's Applications Support Engineer interview process in Natick, Massachusetts.
MathWorks Work Experiences
- 3.0A good place to work if you are lucky and put on the right trackApplications Support Engineer • Former EmployeeNatick, Massachusetts, United StatesFebruary 18, 2013Pros: MathWorks creates some of the best (and in some cases, only) scientific computing tools in the industry and is very well recognized. There is an impressive base of engineering grads (an MS is basically required for entry-level positions). In the large majority of cases, people work well together, and there is a cooperative atmosphere. Honesty is placed in very high esteem, and people try hard to conform to that standard. Benefits are very good (401k match percentage is almost unheard of in the industry). EDG/ASE does provide a good opportunity to try out different departments before making a transfer. If you do a good job and are well-liked, you will move up in the ranks fairly quickly.Cons: In EDG, if you are given the wrong manager (basically assigned by luck), then your career is doomed. Too many mandatory meetings and micromanagement. In some cases, I was asked to write a "plan" for a project that took as long as the actual project itself. There is a strict culture of doing things "the MathWorks way," even if there are better ways out there. Because of this, it takes forever for new features, and even bug fixes, to make their way into the customer's hands. Transferring between jobs inside the company is way more difficult than at other companies that I've worked at. The CS grads tend not to be as talented as engineering grads, yet they are courted more aggressively due to a lack of these types of people. Top-notch engineering grads will come here, whereas top-notch CS grads tend to turn down offers here because they would rather work for Google, Microsoft, Facebook, etc. Base salary is very mediocre. My starting salary at my new job was 25% higher.
- 4.0Great company to work for!Applications Support Engineer • Current EmployeeNatick, Massachusetts, United StatesSeptember 1, 2013Pros: Flexibility to let you learn, grow, and do what interests you. Treats employees well, with benefits, free breakfasts, etc. Very friendly work environment. Encourages and provides opportunities for you to participate in passions that are not related to work as well.Cons: No work from home. Not the job for you if you are looking to start on day 1; it takes 3 months of training before you start on the job.
- 4.0Smart Tech, Stupid Interview ProcessApplications Support Engineer • Current EmployeeNatick, Massachusetts, United StatesJanuary 18, 2014Pros: Good technical knowledge among the employees.Cons: Stupid interviews and very little hope.
MathWorks Interview Questions
