Nutanix

Employee-driven improvements and processes

Serviceability role gave the opportunity to learn a lot of new things and understand the business much better, as well as being more cross-functional with teams across the organization.

• Somewhat flexible schedule
• Lots of great folks to work with and learn from
• Great opportunities for mentoring incoming college hires

It became stupidly difficult to get a promotion.

Pay and salary were very dependent on your manager.

Support also became an endless grind.

Management became overbearing, did not understand the technical details or implications of the role, overburdened the entire team, and their solution was to give more work.

Management was not very good at recognizing top performers and promoting them.

Pay was not commensurate with work—lowball offers and some managers did not offer pay increases commensurate with results/performance.

Higher-level management became entangled heavily in politics rather than managing.

I was being asked to work 16+ hour days and cover multiple platforms as well as multiple applications with no increase in pay or stock (let alone promotion).

I got ultra-micromanaged when I pushed back on 16+ hour days, leading to my resignation.

I think everyone got promoted after I left, so that's good, I guess, but it also feels meaningless now.

Get the politics under control and manage the business. Stop ignoring your top performers. Stop overburdening your employees. Don't micromanage.