Pros: Salary and benefits are good, although promised training may not materialize, or they may refuse to hire enough staff to cover for training leave.

Cons: Long shifts without breaks due to low staff numbers. Constant bombardment of incidents with a mountain of bureaucratic tasks to wrap up incidents. Promises of higher-level experience never materialize. Having to compete with fellow staff to get leave. Management blames staff for refusal to keep up with workload, even though they refuse to hire more and refuse to allow the use of higher-level skills to automate tasks. Management expects staff to be personal secretaries and dig up information for their own reports. Management constantly shouting and an overall culture of bullying. Management expects training of systems to be an "extra-curricular" activity on top of long shifts with no breaks. Not allowed so much as a bathroom break without telling someone.

Pros: Good place to work. Good culture.

Cons: Not available Not available Not available

Pros: Benefits and work-life balance

Cons: Technologically mature company. Much bespoke tooling limits career growth potential.