Siemens

Fairly good technical support from managers and support coaches.

Guaranteed work.

Work was often local.

Early days were fairly common on some contracts.

Annual bonus instead of monthly.

Overworked and too many jobs scheduled in morning timeslots.

No time given to wash/tidy the van, do paperwork, or collect stock, often leading to late arrival at jobs, angry customers, and vans filled with stock and rubbish.

Hard workers pay the price, as more work will be given to them.

Offer a monthly bonus so the good engineers stay and keep performing. A year is too long to wait in this industry.

No more than two morning jobs when it's a stock collection day. Having to turn up late to a job every day was stressful, and having to explain yourself to angry customers was not pleasant. Overbooking doesn't equal higher performance; it just means the job gets cancelled or given back at the end of the day, the engineer gets stressed, and the customer gets annoyed.