The interview was very easy, almost too easy. The questions were basic support inquiries, focusing on troubleshooting issues and handling escalated tickets, with nothing technical involved.

I was interviewed by four people, and only one had been with the company for longer than a year. This concerned me. Additionally, they perform production deployments throughout the week with no prior testing, which also seemed questionable.

Furthermore, there were many people interviewing for other positions; they plan to hire 10,000 people. I thought, "Wow, that's a lot of people to hire," which served as another warning sign.

Considering my work experience (everyone else seemed fresh out of college), the simple, quick interview, and the not-so-great Glassdoor reviews, I aimed for a salary of $90,000, which is a pay cut from my normal earnings.

They could not match my requested salary, offering instead a position in the low $70,000s. I decided this was too much of a risk for me to take, and consequently, no job was offered.

How would you troubleshoot an issue with no documentation?