Senior Android Software Engineer, Community Support Platform, Chatbot

Airbnb connects hosts offering unique stays with guests, facilitating authentic community experiences across the globe since 2007.
$185,000 - $223,000
Android
Senior Software Engineer
Remote
1,000 - 5,000 Employees
5+ years of experience
AI · Consumer

Description For Senior Android Software Engineer, Community Support Platform, Chatbot

Airbnb's Community Support Platform (CSP) team is seeking a Senior Android Software Engineer to join their Chatbot Product team. This role is crucial in revolutionizing Airbnb's customer service through AI integration. You'll be part of a team developing innovative user experiences for AI-driven customer service products, working on both backend LLM-driven chatbot workflows and frontend user experiences.

The position offers an opportunity to work with cutting-edge technology in a company that has grown from hosting three guests in San Francisco to facilitating over 1 billion guest arrivals globally. You'll be joining a critical system that drives customer support operations, empowering Airbnb's global network of Community Support ambassadors.

As a Senior Android Engineer, you'll play a significant role in shaping technical vision and delivering scalable solutions. The role combines technical expertise with product development, requiring strong collaboration with cross-functional teams. You'll be involved in the full development cycle, from technical design to production deployment.

The ideal candidate brings deep Android development experience, with expertise in Kotlin/Java and Jetpack Compose. You should have a passion for UI/UX development, strong product sense, and the ability to work effectively with non-technical partners. This remote position offers competitive compensation and the opportunity to work on products that impact millions of users globally.

Join Airbnb to be part of a diverse team that's transforming customer service through AI innovation, while working on challenging technical problems in a collaborative environment focused on continuous learning and improvement.

Last updated 2 hours ago

Responsibilities For Senior Android Software Engineer, Community Support Platform, Chatbot

  • Work cross-functionally with product, design, and engineering teams to execute product strategy
  • Drive and contribute to full development cycle: technical design, development, testing, experimentation, analysis, and launch
  • Review code and design docs, provide feedback on product specs and mocks
  • Nurture technical quality culture from design through production operations

Requirements For Senior Android Software Engineer, Community Support Platform, Chatbot

Kotlin
Java
  • 5+ years experience developing Android applications at scale
  • Expertise in Kotlin/Java and Jetpack Compose
  • Knowledge of UI architecture and UI performance
  • Strong product sense and passion for UI/UX development
  • Ability to collaborate with Product Management, Design, Data and other engineers
  • Bachelor's and/or Master's/PhD degree, preferably in CS, or equivalent experience
  • Experience with chatbot/AI product (preferred)

Benefits For Senior Android Software Engineer, Community Support Platform, Chatbot

Equity
  • Employee Travel Credits

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