Cloud Support Engineer - Distributed Processing

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their dynamic support team. As a Cloud Support Engineer, you'll be at the forefront of cloud technology, working with a global customer base to solve complex technical challenges. The role combines deep technical expertise in distributed systems, particularly Hadoop ecosystems, with customer-facing responsibilities.

You'll be responsible for troubleshooting and resolving customer issues across multiple AWS services, writing technical documentation, and contributing to the AWS knowledge base. The position offers opportunities to work with cutting-edge cloud technologies while developing your skills through comprehensive training programs and mentorship.

AWS values diversity and work-life harmony, offering a collaborative environment where you can grow your career while making significant contributions to cloud computing innovation. You'll be part of a follow-the-sun support model, working with global teams to ensure 24/7 customer success.

The ideal candidate should have strong knowledge of Hadoop administration, Linux systems, and programming skills in Java or Python. This role offers excellent career growth opportunities, including chances to mentor others, develop training materials, and work on process improvements that impact AWS's global customer base.

Join AWS Support to be part of a team that's shaping the future of cloud computing while building a rewarding career in a diverse, inclusive environment that promotes continuous learning and innovation.