Mechanical Field Engineer, Field Engineering

As an Amazon field engineer, you will provide full support for AWS datacenters, from the start of the project to the improvement and maintenance of the facilities. You will be your region's primary engineering resource when they need technical advice, and you'll use your experience in conjunction with other teams to:

• Solve problems, conduct Root Cause Analysis (RCA), and create Corrective Action Plans (CA) for electromechanical equipment failures. • Directly support the physical infrastructure operation team with training, operational procedure reviews, and event support. • Propose existing data center upgrades and design solutions that add capacity, improve availability, increase energy efficiency, and sustainability. • Interact with internal operations, project engineering, hardware engineering, health and safety, and environmental teams to promote standards that maintain consistency and reliability in the services provided. • Work on concurrent projects, sometimes in multiple geographic regions. • Initiate and lead engineering audits on cooling, power distribution, fire protection, and other systems, including site visits to Amazon data centers. • Produce technical reports describing availability risks with recommended mitigations and remediations. • Act as resident engineer during new construction projects supporting execution, commissioning, and transfer for operation.

As an ideal candidate, you: • Possess strong engineering judgment and can provide recommendations despite uncertainty/ambiguity. • Are detail-oriented and data-driven. • Have experience solving problems with engineering solutions. • Have experience managing projects and providing engineering consultancy. • Build trust and relationships with different stakeholders. • Are adaptable and inclined to enter the field to see things up close. • Are excited about a mix of office and field work.

The Field Engineering team covers the entire lifecycle of data centers, from initial design to the execution of retrofit plans. Field engineers are generally the first point of contact for technical advice on mechanical, electrical, fire protection, and hydraulic solutions. The team analyzes field problems to propose local and large-scale solutions, avoiding recurrence, and collects and analyzes data to propose predictive actions aimed at eliminating risks before they become critical events in the physical infrastructure of data centers.