Software Development Engineer, Amazon Connect (AWS)

AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), End User Computing, Marketing Tech, and Autonomous Checkout and Biometric Identity Services.

As a Software Development Engineer for Amazon Connect, you'll be part of a team launching products with direct and massive impact on Amazon's customers. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. It leverages the power of Artificial Intelligence and the large ecosystem of AWS services to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience.

Key responsibilities:

• Own code end-to-end from design to development
• Work closely with senior technical leaders within the team and across AWS
• Develop scalable, resilient systems while maintaining a constant customer focus
• Solve complex engineering and algorithmic problems
• Work with modern web, SOA, NoSQL databases, AI, ML, and Big Data technologies

This role offers the opportunity to:

• Be part of a fast-growing business soon after launch
• Shape the technology and product as it grows
• Work on transforming an industry and the way customers interact with businesses
• Solve real customer problems with direct impact
• Join a fun team with a great work environment and work-life balance

The ideal candidate will have a sound understanding of computer science fundamentals, practical industry experience, and a passion for learning and taking on new challenges.