Software Development Engineer-II, Alexa Customer Journeys

Join Amazon's Alexa Customer Journeys team in building innovative experiences that help customers incorporate Generative AI into their daily lives. As a Software Development Engineer-II, you'll be at the forefront of making Alexa an expert on itself, working with cutting-edge Large Language Models (LLM) and generative technologies. You'll collaborate with a multi-disciplinary team of engineers, data scientists, and product managers to design and implement customer-facing experiences.

The role involves building distributed machine learning systems and large-scale solutions that serve Amazon's worldwide customer base. You'll have the opportunity to influence overall strategy, define roadmaps, and drive system architecture while maintaining high quality standards. The position requires strong technical abilities, excellent communication skills, and the ability to thrive in a fast-paced environment.

The Alexa Customer Journeys team is dedicated to simplifying customers' lives through innovative products used by millions across Amazon devices worldwide. You'll be part of a team that consistently invents on behalf of customers while maintaining a fun and engaging work environment. This is an excellent opportunity for someone passionate about AI, machine learning, and creating impactful customer experiences at scale.

The position offers competitive compensation ranging from $129,300 to $223,600 based on geographic location, plus equity, sign-on payments, and comprehensive benefits. You'll be working with some of the smartest and most customer-obsessed professionals in the industry, helping shape the future of AI-driven customer interactions.