Software Development Engineer II, Selling Partner Support Experience

We are seeking a talented Software Development Engineer II to join our new team in Bangalore, focusing on building AI-powered solutions that will transform Amazon's Seller Support experience. As one of the founding engineers in this new organization, you will have significant technical ownership and influence on our architecture and implementation choices. You will work directly with LLMs and machine learning systems while developing scalable services that power our next-generation support platform.

This role offers unique exposure to AI technologies while solving real-world problems that impact millions of Amazon sellers. This position is perfect for a motivated engineer who wants to combine deep technical work with real business impact. You will help transform a complex ecosystem of 180+ tools into a streamlined, AI-powered platform while working alongside experienced engineers and leaders.

As a Software Development Engineer II, you'll shape the future of e-commerce by tackling complex challenges across the software development lifecycle. You'll collaborate with business stakeholders to envision innovative solutions that delight customers, then design robust, scalable architectures to bring them to life. Your responsibilities will include crafting high-quality, reliable code that meets rigorous standards, leveraging expertise in testing and operations to ensure seamless deployments.

Success in this role means delivering scalable, reliable services that power our intelligent support platform while maintaining high standards of code quality and engineering excellence. You'll also have the opportunity to mentor junior team members, sharing best practices to elevate the entire organization. Your work will have a direct, tangible impact on our global e-commerce platform and the millions it serves.