Software Development Engineer II, Selling Partner Support Experience

Join Amazon's new team in Bangalore as a Software Development Engineer II, focusing on revolutionary AI-powered solutions for Seller Support. As a founding engineer, you'll have significant technical ownership in shaping the architecture and implementation of our next-generation support platform. This role combines hands-on work with LLMs and machine learning systems while building scalable services that impact millions of Amazon sellers worldwide.

You'll be instrumental in transforming a complex ecosystem of 180+ tools into a streamlined, AI-powered platform. Working alongside experienced engineers and leaders, you'll help design and implement solutions that enhance the seller support experience. The role requires strong technical skills, architecture design experience, and the ability to deliver reliable, scalable services.

This position offers unique exposure to cutting-edge AI technologies while solving real-world problems. You'll collaborate with business stakeholders to envision innovative solutions, design robust architectures, and implement high-quality code. As a senior team member, you'll also mentor others and share best practices to elevate the entire organization.

The impact of your work will be direct and significant, affecting Amazon's global e-commerce platform and the millions of sellers it serves. This is an excellent opportunity for engineers who want to combine deep technical work with meaningful business impact while working at the forefront of AI technology and e-commerce innovation.