Production Services Site Reliability Engineer

The Production Services Site Reliability Engineer (SRE) role at Apple is a critical position within the Software Delivery organization, which forms the backbone of Apple's software release process. This role focuses on maintaining and optimizing Atlassian services used by software engineers and project managers worldwide to develop Apple's software products.

As an SRE, you'll be responsible for applying site reliability engineering practices to maintain critical services like Bitbucket, Confluence, and Jira. These tools are essential in delivering state-of-the-art operating systems, applications, and firmware to Apple customers globally. Your work will directly impact the efficiency and reliability of Apple's software development pipeline.

Key responsibilities include configuring and monitoring both on-premises and cloud-based dependencies, automating CI/CD pipelines, and maintaining high-availability environments. You'll implement comprehensive observability solutions, generate performance metrics reports, and champion best practices in change management and incident response.

The ideal candidate will have a strong background in distributed systems, with experience in managing customer-facing systems in a 24/7 environment. You should be comfortable working with container platforms, monitoring tools, and data analysis systems. The role requires excellent communication skills, as you'll be working with a global team across multiple time zones.

At Apple, you'll be part of a team that values proactive communication, continuous learning, and innovative problem-solving. The position offers competitive compensation, comprehensive benefits, and the opportunity to work on systems that impact millions of developers and ultimately, Apple's global customer base.

This role is perfect for someone who is passionate about building and maintaining reliable, scalable systems, has strong technical expertise in SRE practices, and wants to contribute to the development of world-class software products at one of the world's most innovative technology companies.