Operations Command Center Engineer (OCCE2)

A national insurance group with over 50 years in business, offering insurance products coast to coast, specializing in workers compensation.
Sacramento, CA, USA
$74,238 - $111,390
DevOps
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS · Finance

Description For Operations Command Center Engineer (OCCE2)

Berkshire Hathaway Homestate Companies (BHHC) is seeking an Operations Command Center Engineer 2 (OCCE2) to join their IT Operations team. This role combines traditional IT operations with modern cloud and DevOps practices, offering a unique opportunity to work with a diverse technology stack.

The position requires a skilled professional who can handle escalated incidents, perform deep technical troubleshooting, and conduct thorough root cause analysis. You'll be working with cutting-edge monitoring tools and cloud-based solutions while contributing to network management, system administration, and automation initiatives.

The ideal candidate will have a strong foundation in IT operations with experience in cloud platforms (AWS, Azure, GCP), networking, and system administration. You'll be part of a team that values collaboration, technical expertise, and continuous improvement. The role offers significant growth opportunities through exposure to various technologies and domains.

BHHC provides an excellent work environment with a strong focus on work-life balance and professional development. The company's 50+ year history demonstrates stability, while their commitment to modernization shows forward-thinking. Located in a modernized historical setting in East Sacramento, the position offers competitive compensation ($74,238 - $111,390) and comprehensive benefits.

The hybrid work arrangement provides flexibility while maintaining team collaboration. You'll be part of an organization that embraces diversity and fosters an environment where people can be their authentic selves. If you're passionate about technology, problem-solving, and working in a collaborative environment that values both tradition and innovation, this role presents an excellent opportunity for career growth.

Last updated 8 days ago

Responsibilities For Operations Command Center Engineer (OCCE2)

  • Manage escalated tickets from OCCE1 for advanced troubleshooting
  • Monitor system health, performance, and uptime
  • Perform root cause analysis for recurring incidents
  • Configure and maintain network devices and cloud infrastructure
  • Develop operational runbooks and response procedures
  • Participate in on-call rotations
  • Prepare post-incident reports and analysis
  • Lead system administration efforts
  • Coordinate shift handovers
  • Participate in project management and capacity planning

Requirements For Operations Command Center Engineer (OCCE2)

Python
Linux
Kubernetes
MongoDB
  • Minimum of High School diploma or equivalent required, Bachelor's degree in Computer Science preferred
  • Minimum 3 years of experience in IT operations, HelpDesk, or similar roles
  • Minimum 1 year of experience with VPN, remote access technologies, and network monitoring
  • Experience with Windows, Linux, and/or Mac OS administration
  • Knowledge of cloud platforms (AWS, Azure, GCP)
  • Experience with virtualization technologies (VMware, Hyper-V)
  • Proficiency in scripting languages (Python, Bash, PowerShell)
  • Understanding of network protocols and security

Benefits For Operations Command Center Engineer (OCCE2)

Medical Insurance
Dental Insurance
Vision Insurance
401k
Education Budget
  • Work-Life Balance
  • Free Lot Parking
  • Paid Time Off
  • Paid Holidays
  • Retirement Savings Match
  • Life and AD&D Insurance
  • Long Term Disability Insurance
  • Accident and Critical Illness Insurance
  • Flexible Savings Accounts
  • Paid Community Volunteer Day
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Employee Referral Program
  • Diversity, Equity and Inclusion Program

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