Deskpro, an award-winning helpdesk software company, is seeking a DevOps Engineer to join their team in a remote capacity. The role presents unique challenges as Deskpro operates both a SaaS product on AWS and provides on-premise solutions using docker. The position involves working across multiple aspects of the business, from CI/CD implementations to SaaS platform maintenance and on-premise product improvements.
The ideal candidate will have strong experience with container deployment, AWS, infrastructure as code, and Linux-based systems. They should be comfortable with various internet protocols and have experience with MySQL and potentially Kubernetes. The role requires excellent communication skills, problem-solving abilities, and a passion for learning new technologies.
This is an excellent opportunity for a DevOps professional who wants to make a significant impact in a growing software company. The position offers a competitive salary, share options, and comprehensive benefits including 401k and healthcare. You'll have the autonomy to drive improvements across the infrastructure while working in a collaborative, "get stuff done" environment.
The role combines technical challenges with real business impact, as you'll be responsible for both improving internal developer experience and maintaining critical production systems. You'll be working in a small, autonomous team where your contributions will directly affect the company's success in delivering exceptional customer support solutions to millions of users.