SRE (Site Reliability Engineer) Support Engineer
Description For SRE (Site Reliability Engineer) Support Engineer
Gigster is seeking SRE Support Engineers to join their team and provide support to clients. The role involves working on cutting-edge projects with the world's best developers, building solutions that make a difference. Key responsibilities include supporting highly scalable applications and web services, troubleshooting container orchestration/management issues, resolving complex application deployment problems, and working cross-functionally with customers and partners.
Ideal candidates should have:
- Robust spoken and written English skills
- 5+ years of experience supporting highly scalable applications and web services
- Experience with AWS (mandatory) and Google Cloud (nice to have)
- Hands-on experience with Kubernetes, Docker, Spark, and Kafka
- Deep understanding of Linux administration and scripting
- Strong problem-solving and communication skills
- Ability to work as an independent contractor for a US company
The role offers flexible work hours, 100% remote work, and the opportunity to work on amazing cutting-edge projects with a world-class network of talented professionals. Work hours are from 8 AM to 5 PM United Kingdom time, Monday to Friday.
Benefits include:
- World-class network of talented professionals
- Access to cutting-edge projects from Fortune 500 companies
- 100% remote and global work environment
- Flexible work hours and offerings
- Opportunity to choose projects and earn based on preference
Join Gigster to be part of shaping the future of work and how cloud technologies form teams in the evolving landscape of enterprise software development.
Responsibilities For SRE (Site Reliability Engineer) Support Engineer
- Work cross-functionally with customers and partners to address complex customer questions and drive incidents to resolution
- Troubleshoot, isolate, and resolve container orchestration/management issues, specifically Docker and Kubernetes
- Troubleshoot, isolate, and resolve complex application deployment issues
- Analyze and categorize customer interaction trends
- Build knowledge base articles
- Participate in post-mortem reviews and drive ongoing improvement
- Make meaningful contributions to client's development objectives and goals
- Work on complex issues, analyzing situations or data that require in-depth evaluation
Requirements For SRE (Site Reliability Engineer) Support Engineer
- Robust level of spoken and written English
- Several years of experience (ideally 5 or more) in supporting highly scalable applications and web services
- Experience working with Cloud technologies (AWS mandatory, Google Cloud - nice to have)
- Hands-on experience with Kubernetes, Docker, Spark, and Kafka
- Deep understanding and hands-on experience with Linux administration, scripting (Bash, Python)
- Understanding of network protocols, DNS, load balancing, and related technologies
- Strong problem-solving skills and excellent communication skills
- Strong attention to detail
- Excellent analytical capabilities
- Ability to work as an independent contractor for a US company
Benefits For SRE (Site Reliability Engineer) Support Engineer
- World-class network of talented professionals
- Access to cutting-edge projects from Fortune 500 companies
- 100% remote and global work environment
- Flexible work hours
- Flexible offerings (choose work hours and earnings)
- Swag
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