Cloud Technical Solutions Engineer, Data Analytics, Google Cloud

Google Cloud helps companies seamlessly adopt Google products and supports their digital transformation.
Data
Mid-Level Software Engineer
Contact Company
4+ years of experience
AI · Cloud · Enterprise SaaS

Description For Cloud Technical Solutions Engineer, Data Analytics, Google Cloud

Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Data Analytics to join their team. This role involves working with Google Cloud's data analytics products, particularly BigQuery, to support customers and improve the platform. The ideal candidate will have a strong background in data analytics, coding, and customer support.

As a Cloud Technical Solutions Engineer, you'll be responsible for troubleshooting customer-reported issues, developing tools for diagnosis, and acting as a subject matter expert for internal stakeholders. You'll work closely with engineering, sales, and customer organizations to resolve technical deployment obstacles and enhance Google Cloud's offerings.

The role requires a Bachelor's degree in a STEM field or equivalent experience, along with 4 years of coding experience and customer support. You should be familiar with data analytics, warehousing, ETL development, and Big Data applications. Experience with SQL, cloud networking, and distributed computing is preferred.

Working at Google Cloud means being part of a dynamic, global team that ensures 24-hour customer support. You'll have the opportunity to work on cutting-edge technology and help companies around the world innovate using Google's cloud solutions. If you're passionate about data analytics, problem-solving, and customer advocacy, this role offers an exciting chance to make a significant impact in the cloud computing industry.

Last updated 7 days ago

Responsibilities For Cloud Technical Solutions Engineer, Data Analytics, Google Cloud

  • Develop an understanding of Google Cloud's data analytics (e.g., BigQuery) and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and diagnosis.
  • Act as consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Work as part of a team of engineers/consultants that globally ensure 24-hour customer support, including working non-standard work hours/shifts, and may include weekend work.
  • Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, and drive high-quality production.
  • Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale.

Requirements For Cloud Technical Solutions Engineer, Data Analytics, Google Cloud

Java
Python
JavaScript
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
  • 4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
  • Experience in data analytics, warehousing, ETL development, data science, or other Big Data applications.

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