Cloud Technical Solutions Engineer, Data (Korean, English)

The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. As a Cloud Technical Solutions Engineer, Data (Korean, English), you will be part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot technical problems for customers, identify root causes, and improve supportability by working with a team of engineers and product managers. Your responsibilities include managing customer problems, developing knowledge of Google's product technology, acting as a consultant for internal stakeholders, understanding and advocating for customer needs, and working as part of a team that ensures 24-hour customer support. This role requires fluency in both English and Korean, as it involves customer-facing interactions in both languages. You will play a crucial role in helping Google grow its Cloud business and helping companies around the world innovate.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. This position offers an opportunity to work with a diverse range of customers across more than 200 countries and territories, solving critical business problems and driving the success of Google Cloud.