Customer Solutions Engineer, Google Flights

Google Cloud Platform is seeking a Customer Solutions Engineer for their Google Flights team to bridge the gap between technical implementation and business needs. This role combines software engineering expertise with customer-facing responsibilities, requiring strong technical skills in programming languages like Python, Java, and SQL, along with cloud technologies. The position offers an opportunity to work with Google's cutting-edge travel technology products while solving complex technical challenges for customers.

The role involves collaborating with cross-functional teams to improve and expand existing products, implementing efficient solutions, and serving as a technical escalation point. You'll work directly with Flights Solutions Consultants to understand customer business needs and develop scalable solutions. The position requires a blend of technical expertise, problem-solving abilities, and strong communication skills to translate business requirements into technical solutions.

As part of Google Cloud, you'll be contributing to a platform that serves customers in over 200 countries, helping organizations digitally transform their businesses. The role offers competitive compensation including a base salary range of $118,000-$174,000, plus bonus, equity, and comprehensive benefits. This position is based in Cambridge, MA, where you'll work with a team dedicated to improving Google's travel products and services.

The ideal candidate will have at least 3 years of experience in software development, particularly with languages like Python and Java, strong knowledge of SQL and Linux systems, and experience in technical support. You'll need to be comfortable managing multiple priorities, building relationships across teams, and adapting technical communications for different audiences. This role presents an excellent opportunity to work at the intersection of travel technology and customer solutions while being part of Google's innovative cloud platform team.