Trust & Safety team members at Google are responsible for identifying and addressing major challenges to the safety and integrity of Google products. They utilize technical expertise, problem-solving skills, user insights, and proactive communication to protect users and partners from abuse across various Google products such as Search, Maps, Gmail, and Google Ads.
In this role as an Engineering Analyst in Trust and Safety, you will:
- Work globally and cross-functionally with Google engineers and product managers to identify and combat abuse and fraud cases quickly and urgently.
- Collaborate with Program Managers, Software Engineers, Machine Learning/Anti-Abuse and Security Engineers, Policy, Sales, and Review teams to devise strategies.
- Develop data-driven insights to improve review operations, identify new trends in foundational fraud abuse, and automate processes and enforcement.
- Contribute to feature engineering and signal development for machine learning model improvements.
- Engage in reverse engineering and develop intelligence on threat actors to stay ahead of adversaries.
- Work on building a new AI-based capability using transformers-based detection systems to evolve and automate incident response while generating relevant threat intelligence to protect Google accounts.
- Respond to severe incidents and complex campaigns targeting Google accounts (e.g., creation and hijacking).
- Provide support and training to the team in Hyderabad.
- Design, develop, and maintain reliable data-processing infrastructure, metrics, and dashboards.
The Trust & Safety team at Google is diverse, comprising Analysts, Policy Specialists, Engineers, and Program Managers. They work to reduce risk and fight abuse across all of Google's products, protecting users, advertisers, and publishers globally in over 40 languages.
This role offers an opportunity to contribute to Google's mission of earning users' trust every day and making the internet a safer place. You'll be at the forefront of abuse fighting and user trust, delivering bold solutions in areas such as malware, spam, and account hijacking.