Systems Development Engineer, Technical Guides Development

Google is a global technology leader that specializes in internet-related services and products, including search, cloud computing, software, and hardware.
DevOps
Mid-Level Software Engineer
In-Person
5+ years of experience
Enterprise SaaS · Cloud

Description For Systems Development Engineer, Technical Guides Development

Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

As a Systems Development Engineer, Technical Guides Development, you will be responsible for day-to-day troubleshooting and resolution of Infrastructure issues, interacting with customers and internal development organizations, working with technical writers to translate technical details into clear language, participating in customer and partner activations and training, and being part of a 24x7 on-call rotation to support escalations. This role requires a blend of technical expertise, communication skills, and the ability to work in a fast-paced, collaborative environment.

Last updated a month ago

Responsibilities For Systems Development Engineer, Technical Guides Development

  • Perform day-to-day troubleshooting and resolution of Infrastructure issues (e.g., Network, Storage, Servers, OS, Kubernetes, etc.)
  • Interact with customers as well as internal development organizations in order to accomplish shared goals
  • Work with technical writers and Google partners to translate technical details into clear, concise language
  • Participate in Customer, Partner, and Internal team activations and training
  • Participate in the 24x7 on-call rotation to support escalations from client inquiries as well as internal reference inquiries

Requirements For Systems Development Engineer, Technical Guides Development

Linux
Kubernetes
  • Bachelor's degree in Computer Science or equivalent practical experience
  • 5 years of experience with systems automation, and with systems design and implementation in production distributed environments
  • Experience in TCP/IP and networking concepts (e.g., PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.)
  • Experience in one of the areas of infrastructure (e.g., Linux, Kubernetes, Networking, Storage, etc.)
  • Ability to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act (SÜG)

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