Technical Account Manager I, Google Cloud Consulting

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform their businesses.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Technical Account Manager I, Google Cloud Consulting

Google Cloud is seeking a Technical Account Manager (TAM) to play a crucial role in helping customers successfully adopt Google Cloud products. This position combines technical expertise with customer relationship management, requiring 5 years of experience in customer-facing roles. As a TAM, you'll lead organizations through their Google Cloud transformation journey, managing Cloud Consulting engagements and working with diverse stakeholder groups.

The role demands a strong technical foundation with a Bachelor's degree in Computer Science or related field, along with extensive experience in cloud operations and technical implementations. You'll be responsible for accelerating customer adoption of Google Cloud, providing technical guidance, managing timelines, and developing strategic roadmaps for successful cloud transformation.

Key aspects of the role include advocating for customer needs, leading multiple work streams, and developing relationships with stakeholders to understand their business requirements. You'll also plan customer events and launches, working closely with Support, Engineers, and Site Reliability Engineers to ensure customer success.

This position offers the opportunity to work with Google Cloud, a trusted partner serving customers in more than 200 countries, helping organizations leverage cutting-edge technology for their digital transformation. You'll be part of a global team that values diversity, equality, and inclusion, working in an environment that promotes innovation and technical excellence.

The ideal candidate will have experience in application migration to public cloud providers, strong collaboration skills, and a deep understanding of IT operations, including database systems, networking, security, and cloud-native application development. This role provides an excellent opportunity to shape the future of cloud computing while working with one of the world's leading technology companies.

Last updated 16 days ago

Responsibilities For Technical Account Manager I, Google Cloud Consulting

  • Accelerate customer adoption of Google Cloud by leading the implementation journey
  • Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies
  • Advocate for customer needs to overcome adoption blockers and drive new feature development
  • Develop relationships with stakeholders to understand customer's business
  • Develop strategic roadmaps and lead quarterly business reviews
  • Plan for customer events and launches
  • Develop best practices and assets based on learnings from customer engagements

Requirements For Technical Account Manager I, Google Cloud Consulting

Kubernetes
Linux
  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
  • 5 years of experience in a customer-facing role working with stakeholders
  • Experience supporting customers in cloud operations
  • Experience translating business requirements into technological solutions
  • Experience in application or workload migration to public cloud providers
  • Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development

Benefits For Technical Account Manager I, Google Cloud Consulting

Medical Insurance
Dental Insurance
Vision Insurance
  • Equal opportunity employer
  • Accommodation for special needs

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