Google is seeking a Technical Operations Engineer to join their Corporate Operations Engineer team within the IT Support Technician group. This role is crucial in enabling the people and technology that keep Google running by providing front-line user support for internal tools and technologies. As part of the Platforms and Devices team, you'll work on Google's computing software platforms across desktop, mobile, and applications environments.
The position combines hands-on technical support with strategic project work, requiring both immediate problem-solving skills and long-term thinking. You'll be responsible for supporting engineers through remote technical assistance, troubleshooting complex IT issues, and implementing solutions that enhance productivity. The role involves collaboration with various stakeholders, including internal teams and external vendors, to ensure efficient resolution of technical incidents.
This is an excellent opportunity for someone with a background in IT operations and Linux systems who wants to work at the intersection of technical support and process improvement. You'll have the chance to contribute to Google's technical infrastructure while developing automated solutions and managing projects that directly impact the company's operational efficiency.
The position offers exposure to cutting-edge technologies and the opportunity to work with Google's various computing platforms. You'll be part of a team that researches, designs, and develops new technologies to make user interactions with computing faster and more seamless, contributing to innovative experiences for users worldwide.