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Technical Solutions Engineer, Infrastructure, Serverless (English)

Google Cloud accelerates organizations' digital transformation by delivering enterprise-grade solutions leveraging cutting-edge technology.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud
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Description For Technical Solutions Engineer, Infrastructure, Serverless (English)

Google Cloud is seeking a Technical Solutions Engineer to join their Infrastructure team, focusing on Serverless technologies. This role combines technical problem-solving with customer advocacy, requiring strong debugging skills and cloud platform expertise. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with cutting-edge technology and enterprise-grade solutions.

As a Technical Solutions Engineer, you'll be at the intersection of customer success and product excellence, troubleshooting complex technical challenges using a combination of debugging, networking, and system administration skills. You'll work directly with customers on their production Serverless deployments, ensuring optimal performance and reliability. The role involves close collaboration with internal engineering and product teams to improve Google Cloud's offerings based on customer feedback and needs.

The position requires a blend of technical expertise and customer service skills, with opportunities to impact product development and customer satisfaction directly. You'll be part of a global team providing 24/7 support, requiring flexibility with work hours. The role offers exposure to cutting-edge cloud technologies and the chance to work with diverse customers across various industries.

This is an excellent opportunity for someone with a strong technical background who enjoys problem-solving and working directly with customers. The role combines hands-on technical work with customer advocacy, making it ideal for engineers who want to impact both product development and customer success. Working at Google Cloud means being part of a team that's shaping the future of cloud computing while helping customers solve their most critical business challenges.

Last updated 2 months ago

Responsibilities For Technical Solutions Engineer, Infrastructure, Serverless (English)

  • Work with customers on Serverless deployments to resolve issues
  • Troubleshoot and determine root cause for customer-reported issues
  • Consult with internal stakeholders to resolve technical deployment obstacles
  • Work as part of a global team providing 24-hour customer support
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Technical Solutions Engineer, Infrastructure, Serverless (English)

Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience coding in a general purpose language or system design
  • 2 years of experience with Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in English fluently
  • Experience with exploratory kernel debugging and performance analysis
  • Experience with public cloud services
  • Experience debugging workload issues across multi-node environments
  • Experience in Computer Networking
  • Knowledge of basic web technologies

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