Sr. PHP Engineer

Help Scout, a customer support platform serving 12,000+ companies globally, is seeking a Senior PHP Engineer to join their fully remote team of 140+ professionals. As a B Corporation committed to balancing profit and purpose, Help Scout offers an opportunity to work on critical backend systems that power their web application.

The role involves developing and enhancing backend systems using modern PHP frameworks and AWS services, while collaborating with cross-functional teams on Javascript features and Java/Kotlin integrations. You'll work with technologies including Redis, RabbitMQ, Kafka, and various databases to improve system performance and reliability.

The ideal candidate brings extensive experience with modern PHP frameworks, strong understanding of database design and caching, and comfort with frontend technologies. You'll join a culture that values craft over convention, emphasizes progress over perfection, and maintains a strong focus on customer impact.

Working at Help Scout means joining a company that prioritizes work-life balance, offers comprehensive benefits including healthcare and equity, and provides the opportunity to contribute to a product that helps businesses worldwide deliver outstanding customer support. The role offers competitive compensation ($156K-$168K) and the flexibility of remote work, though candidates must be authorized to work in specific eligible countries.

This position is perfect for a senior engineer who values clean code, embraces test-driven development, and wants to join a mission-driven company that emphasizes both technical excellence and positive social impact.