Product Engineer

Intercom, founded in 2011, is revolutionizing online customer service with its AI-first platform. As a Product Engineer, you'll join a multidisciplinary team to solve real customer problems through smart application of technical knowledge. You'll work on both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts.

Key responsibilities include:

• Developing technical plans and contributing to technical architecture
• Writing Ruby code to integrate AWS, infrastructure, platform, and SaaS technologies
• Shipping changes to production frequently (average 100 deployments per weekday)
• Mentoring other engineers and interviewing candidates

The role offers exciting scaling challenges in areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability, and machine learning. You'll be part of a team that serves millions of people daily and have the opportunity to make significant impacts on the product and team.

Intercom values diversity and offers a hybrid working model, expecting employees to be in the office at least two days per week. The company provides numerous benefits, including competitive salary and equity, lunch service, health insurance, pension scheme, flexible PTO, and more.

Join Intercom in their mission to redefine customer service and make internet business personal.