Senior Operations Support Engineer

Manulife, a leading international financial services provider, is seeking a Senior Operations Support Engineer to join their team in Toronto or Waterloo, Ontario. This role combines DevOps engineering with systems operations, focusing on monitoring, supporting, and optimizing critical financial systems and processes.

The position offers an exciting opportunity to work with modern technologies including Azure Kubernetes clusters, monitoring tools like New Relic and Azure Data Explorer, and various programming languages. You'll be responsible for maintaining system reliability, implementing automation, and ensuring optimal performance of distributed software applications.

As a Senior Operations Support Engineer, you'll collaborate with development teams, handle incident management, and play a crucial role in system design and platform management. The role requires both technical expertise and leadership skills, as you'll be mentoring junior team members and working with various stakeholders.

Manulife offers a comprehensive benefits package including health, dental, and vision insurance, retirement plans, and various wellness benefits. The company is recognized as one of Canada's Top 100 Employers and maintains a strong commitment to diversity and inclusion.

This role is ideal for experienced engineers who enjoy solving complex problems, have a strong background in operations and development, and want to work for a globally recognized financial institution that values work-life balance and professional growth. The hybrid work arrangement offers flexibility while maintaining collaborative opportunities with the team.