Meta is seeking a Business Support Engineer to play a crucial role in providing technical and engineering support to their global partners and clients. This position sits at the intersection of technical expertise and business partnership, requiring both strong engineering capabilities and excellent customer service skills.
The role involves working with a global team of Business Support Engineers to provide both proactive and reactive support for partner issues and integrations. You'll collaborate directly with Platform and Infrastructure teams to investigate and resolve partner-reported issues, while also contributing to product improvements and deployment strategies.
As a Business Support Engineer, you'll have the opportunity to specialize in key business areas including Business Messaging, Telecommunications, Fintech, and Advertising. The position requires deep technical knowledge in managing third-party service integrations, combined with the ability to foster strong developer and business relationships. You'll be responsible for understanding industry trends, partner solutions, and their implications for Meta's product roadmap.
The role offers significant growth potential and the opportunity to work with cutting-edge technologies while supporting Meta's global business infrastructure. You'll be part of a team that ensures the smooth operation of Meta's business products while driving continuous improvement in partner experience and product functionality.
Key technical requirements include experience with cloud infrastructure, API development, full-stack development, and a strong understanding of IT infrastructure and network protocols. The position requires 5+ years of relevant experience and offers the opportunity to work with Meta's suite of products and technologies.
This is an excellent opportunity for a seasoned technical professional who enjoys combining engineering expertise with business impact, working in a fast-paced environment, and contributing to the success of Meta's global partner ecosystem. The role offers competitive compensation and benefits, along with the chance to work at one of the world's leading technology companies.