The Systems Engineer 3 is a member of the NeueHealth Infrastructure and Security team. This role is responsible for infrastructure services and IT services, including deployment, monitoring, maintenance, security, development, upgrades, and support of systems within our environment. The position focuses on system design, support, and management technology operations, requiring strong technical and communication skills to partner with IT teams.
Key Responsibilities:
- Build, administer, and maintain Windows Server environment
- Build and maintain cloud resources, primarily in Microsoft Azure
- Assist with Microsoft Power and SQL administration
- Oversee Office 365 administration
- Provide advanced technical support for Azure, Intune, and Office 365
- Automate system software upgrades
- Identify and solve technical issues in Azure environment
- Collaborate with Network Engineering Team
- Work with Security Department on SOX and HIPAA compliance
- Establish and maintain documentation for Azure environment
- Perform system maintenance tasks
- Handle escalated tickets from services helpdesk
- Execute IT strategy, meeting deadlines and achieving goals
- Collaborate with cross-functional teams
- Monitor resource utilization and performance metrics
Requirements:
- Bachelor's or associate degree (ideally in Technology or Security), or relevant work experience
- 5+ years' experience in system administration, with emphasis on Azure, Intune, and Office 365 management
- 5+ years' experience in compute, storage, networking, databases, monitoring, backups/recovery, automation, and end-user technologies
- Proven experience in scripting and automation (e.g., PowerShell)
- Experience with Github, Terraform, and other Infrastructure as Code (IaaC) resources is a plus
- Excellent problem-solving skills and critical thinking
- Strong communication and collaboration skills
Preferred locations for applicants are CA, AZ, MN, TX & FL. This is a hybrid position with competitive compensation and benefits, including health benefits, life and disability benefits, a 401(k) savings plan with match, Paid Time Off, and paid holidays.