Senior DevOps Engineer - Communications (Evening Shift)

The Communications SRE/Ops team is an integral part of Oracle's Communications Global Industry Unit, providing large-scale Communications Cloud solutions such as Enterprise Communications Platform (ECP) - Realtime Communications (RTC) and Internet-of-Things (IOT) services. The team is responsible for the overall health, performance, availability, reliability, and deployment of Communications cloud services in the Oracle Cloud environment.

As a Senior DevOps Engineer, you will:

• Provide 24x7x365 coverage, working in rotational shifts including weekends and holidays
• Perform daily operations and maintenance of critical Enterprise Communications Platforms (ECP) and Communications SaaS services
• Participate in design, development, and implementation of operational, CI/CD, monitoring/observability, and cloud infrastructure services
• Perform duties related to Incident, Change, Service Request, and Problem Management processes
• Investigate, document, and resolve issues affecting cloud services and customers
• Work on software engineering tasks to increase reliability, scalability, and reduce operational overhead
• Master technical and functional areas for communications cloud services and ECP
• Learn cutting-edge Communications & Cloud computing technologies, tools, and services

Required Qualifications:

• 24/7/365 On-Call Shift Rotation, including weekends and public holidays
• Evening Shift assignment
• 3 to 5+ years of experience
• Strong programming skills in languages like Python, Java, Golang, BASH scripting, JavaScript
• Experience with telemetry, observability, and analytics tools (e.g., ELK, Kibana, Grafana, Prometheus, Splunk)
• Knowledge of Microservice architecture, containerization technologies, and Cloud Native principles
• Experience with Kafka, RabbitMQ, APIs, REST, JSON, XML
• Proficiency in CI/CD tools and Pipeline development
• Strong background in Agile, DevOps, and DevSecOps methodologies
• Experience with ITSM/ITIL4 and Site Reliability Engineering practices
• Familiarity with cloud orchestration tools (e.g., Kubernetes, Chef, Ansible, Puppet, Terraform, Docker)
• Experience with networking technologies and database management
• Excellent communication skills in English
• 4-year degree in a technical field or equivalent experience

This role offers the opportunity to work with cutting-edge technologies in the cloud industry and be part of a team driving innovation in large-scale communications cloud services.