Field Application Engineer

Outsight develops software solutions using 3D LiDAR data to track people and vehicle motion for transportation hubs, sports venues, and industrial sites.
Hong Kong
DevOps
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS · AI
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Description For Field Application Engineer

Outsight, a leading innovator in Spatial Intelligence with 73 patents, is seeking a Field Application Engineer to join their growing team. The company specializes in developing software solutions that leverage 3D LiDAR data to track people and vehicle movement in transportation hubs, sports venues, and industrial sites.

The role combines technical expertise with customer-facing responsibilities, requiring a blend of DevOps skills and customer service excellence. As a Field Application Engineer, you'll be instrumental in deploying IT solutions, managing installations, and ensuring customer success. The position demands strong technical knowledge in areas like Kubernetes, Python, and network protocols, while also requiring excellent communication skills for training and customer interaction.

Working with an international team spread across Paris, San Francisco, and Sophia-Antipolis, you'll be part of a fast-growing company that's been recognized as a market leader by Gartner and awarded the Edge AI and Vision Product of the Year. The role offers significant growth opportunities in a dynamic, multidisciplinary environment with experienced teams and visionary management.

This position is ideal for someone who combines technical depth with customer service orientation, enjoys working in a fast-paced environment, and wants to be part of shaping the future of spatial intelligence technology. The hybrid work arrangement and international exposure make this an exciting opportunity for career growth in a cutting-edge technology company.

Last updated a month ago

Responsibilities For Field Application Engineer

  • Serve as primary technical contact for deploying IT solutions in public spaces and smart infrastructures
  • Lead product installations and manage customer feedback
  • Analyze and resolve technical issues
  • Develop and deliver training materials for customers
  • Collaborate with sales, marketing, and product development teams
  • Document Feature Requests

Requirements For Field Application Engineer

Python
Kubernetes
  • BS in Computer Science, Electrical, Industrial, Automotive Engineering or related field
  • Minimum 3 years working experience in a similar role
  • Knowledge of SRE principles
  • Experience with Kubernetes
  • Programming experience with Python or C++
  • Understanding of TCP, IP and UDP protocol stack
  • Knowledge of network storage (SAN, NAS, iSCSI)
  • Strong analytical and troubleshooting skills
  • Experience with customer service and technical support
  • Ability to travel up to 25% of the time

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