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IT Engineer

A global technology company specializing in semiconductor and telecommunications equipment.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For IT Engineer

Qualcomm is seeking an IT Engineer to join their team in Singapore. This role combines hands-on technical support with strategic IT project management in a manufacturing environment. The position involves working with cutting-edge technology while supporting critical manufacturing operations.

The ideal candidate will be responsible for maintaining and optimizing IT systems, responding to immediate manufacturing line issues, and collaborating with global teams to ensure minimal system downtime. This role requires both technical expertise and strong problem-solving abilities, as you'll be handling everything from incident response to system enhancement projects.

Working at Qualcomm offers unique opportunities to grow alongside industry leaders in technology. The company provides comprehensive benefits including world-class health coverage, financial planning support, and extensive professional development opportunities. Their commitment to innovation and employee growth makes this an excellent opportunity for IT professionals looking to advance their careers.

The role offers exposure to enterprise-level IT operations in a global technology company, with opportunities to work on diverse projects and technologies. You'll be part of a team that supports critical manufacturing processes while contributing to technological advancements. The position requires dedication to maintaining high-quality IT services, with the reward of working for one of the world's leading technology companies.

This is an excellent opportunity for someone who enjoys both hands-on technical work and strategic thinking, with the chance to make a significant impact on manufacturing operations through IT excellence. The role offers both challenges and growth opportunities, supported by Qualcomm's strong commitment to employee development and innovation.

Last updated 2 days ago

Responsibilities For IT Engineer

  • Immediate response to issues that arise in manufacturing line
  • Attend to tickets for incidents, service requests and alerts or problems with IT system
  • Maintain ownership of issues until resolution and ensure close timely
  • Collaborate with global teams, application teams and third-party vendors
  • Log tickets and set priority in ticketing tool
  • Contribute ideas to enhance application to minimize repeating support issues
  • Work on IT projects and deliver as per schedule
  • Provide after-hours support for manufacturing related emergencies
  • Monitor IT incident tickets trending and ensure KPI is achieved

Requirements For IT Engineer

Linux
  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field
  • Working knowledge of IT Hardware and basic understanding of network concept
  • At least 3 years of working experience in clean room environment
  • Excellent analytical and troubleshooting skill
  • Excellent communication and logical thinking mind set
  • Willing to work on 12-hour shift patterns

Benefits For IT Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
  • World-class health coverage for employees and dependents
  • Financial planning and security programs
  • Emotional/mental strength and resilience support
  • Wellbeing programs
  • Continuous learning and development programs
  • Tuition reimbursement
  • Mentorship programs

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