Voice AI Support Engineer

A leading technology innovator that pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation.
Machine Learning
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
AI

Description For Voice AI Support Engineer

Qualcomm, a leading technology innovator, is seeking a Voice AI Support Engineer to join their team in Shanghai. This role combines software engineering expertise with AI/ML specialization, focusing on voice technology implementation and customer support. The position requires a unique blend of technical skills in Python, C++, and embedded systems, along with strong customer-facing abilities.

The role involves working with Qualcomm's Android platform customers, helping them implement and optimize Voice AI solutions. Key responsibilities include model optimization, deployment, debugging, and providing comprehensive technical support. The successful candidate will serve as a bridge between customers and San Diego-based development teams, requiring excellent communication skills in both English and Chinese.

This is an excellent opportunity for experienced engineers who want to work at the intersection of AI and embedded systems. Qualcomm offers a comprehensive benefits package including world-class health coverage, financial planning support, and continuous learning opportunities. The company's culture promotes innovation, collaboration, and professional growth through mentorship and development programs.

The ideal candidate should have 3-5 years of relevant experience, strong programming skills in Python and C++, and deep knowledge of embedded systems and Voice AI processing. This role offers the chance to work on cutting-edge technology while directly impacting customer success in implementing AI solutions. Qualcomm's position as a technology leader and their commitment to employee development makes this an attractive opportunity for career growth in the AI and embedded systems field.

Last updated 6 minutes ago

Responsibilities For Voice AI Support Engineer

  • Support Qualcomm Android Phone/Tablet platform customer
  • Collaborate with customers for Voice AI model optimization and quantization
  • Support customer end to end Voice AI model deployment, verification, and debugging
  • Support customer Audio issues debugging
  • Train customers with software integration and development
  • Interface closely with San Diego-based developers
  • Assist with software and system debugging
  • Handle customer Q&A

Requirements For Voice AI Support Engineer

Python
Linux
  • Bachelor's (with 5 years experience) or MS degree (with 3 years experience) in Communications or Electronics Engineering
  • Strong Python skill
  • Strong C/C++ programming skill
  • Knowledge of Voice AI audio feature processing
  • Embedded Linux/Android Audio framework and device driver background
  • RTOS or High-level OS of Linux/Android knowledge
  • Strong communication (Writing/Speaking) Chinese/English skills
  • Strong interpersonal skills and initiative
  • Experience with debugging techniques

Benefits For Voice AI Support Engineer

Medical Insurance
Mental Health Assistance
Education Budget
  • World-class health coverage for employees and eligible dependents
  • Financial programs to build secure future
  • Emotional/mental strength and resilience support
  • Wellbeing programs
  • Continuous learning and development programs
  • Tuition reimbursement
  • Mentorship opportunities

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