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Principal Solution Engineer

A software company that creates experience management platforms used by world's best brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
Dubai - United Arab Emirates
Backend
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Principal Solution Engineer

Qualtrics is seeking a Principal Solution Engineer to join their presales organization in Dubai, focusing on the Middle East market. This role sits at the intersection of technical expertise and customer engagement, working with large, global customers to architect world-class experience management (XM) programs.

The position involves providing high-level technical pre-sales support, solution strategy, and architectural guidance to prospective enterprise clients. The ideal candidate will be responsible for developing and delivering sophisticated product demonstrations, articulating advanced product features and benefits, and designing complex solutions that drive business value.

As a Principal Solution Engineer, you'll work closely with both the sales team and product development teams, serving as a technical expert who can translate product capabilities into customer value. The role requires a deep understanding of SaaS/Cloud environments, strong communication skills, and the ability to engage effectively with C-level executives.

The position offers significant growth opportunities through career action planning, exposure to a wide range of experience management products, and the chance to work with cutting-edge AI technologies. You'll be part of a collaborative team known for its desire to learn and positively impact customer experiences.

Working in Qualtrics' Dubai office, you'll be instrumental in expanding the company's presence in the Middle East market. The role involves up to 25% travel and requires participation in a hybrid work model with three days in the office. You'll join a global team of over 5,000 professionals dedicated to bringing humanity, connection, and empathy back to business through innovative experience management solutions.

The ideal candidate should have extensive experience in technical sales roles, particularly with complex enterprise software solutions. You must be fluent in English and comfortable working in an entrepreneurial environment that encourages strategic risk-taking and innovative problem-solving. This role offers the opportunity to shape how major organizations in the Middle East region implement and utilize experience management solutions.

Last updated 2 days ago

Responsibilities For Principal Solution Engineer

  • Provide pre-sales technical/functional support and solution strategy to prospective clients
  • Provide direction and specialist knowledge in applying technology to customer organizations
  • Develop and deliver high quality product presentations and demonstrations
  • Design, validate, and present software solutions including advanced product concepts
  • Participate in sales planning and business development activities
  • Architect and prototype solutions for customers
  • Interact with development team to enhance/refine products
  • Cover the Middle East market
  • Drive adoption of Qualtrics solutions within strategic accounts

Requirements For Principal Solution Engineer

  • Significant experience in Sales and Technical roles with complex software in SaaS/Cloud environment
  • Experience working with Enterprise level accounts across different industries
  • Outstanding professional, sales, and technical capabilities
  • Ability to explain technical aspects of SaaS software including security, APIs, SLAs
  • Excellent customer facing verbal and written communication skills
  • Ability to architect solutions to solve customer problems
  • Fluent in English
  • Travel required (Up to 25%)

Benefits For Principal Solution Engineer

  • Qualtrics Experience Program - Annual bonus for personal experience
  • Hybrid work model with 3 days in office
  • Global and diverse community environment

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