Director, Software Engineering - Commerce Agentforce

Salesforce, the Customer Company, is seeking an experienced Director of Engineering for their Commerce Cloud Agentforce team. This role combines leadership of a substantial engineering team with cutting-edge AI technology implementation in e-commerce. The position involves leading 35-40 team members, including multiple engineering managers, while driving innovation in AI-powered commerce experiences.

The role requires deep expertise in engineering leadership, particularly in B2C/B2B commerce, with a focus on implementing advanced AI methods including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI agent frameworks. The successful candidate will be responsible for defining technical vision, ensuring operational excellence, and driving cross-functional collaboration.

This is an opportunity to shape the future of commerce at one of the world's leading enterprise software companies. The position offers significant influence over strategic decisions and the chance to work with cutting-edge AI technologies. The role combines technical leadership with people management, requiring both deep technical knowledge and strong leadership capabilities.

Working at Salesforce means joining a company that values innovation and business as a platform for change. The role offers exposure to advanced AI technologies, collaboration with talented engineers and researchers, and the opportunity to drive transformative commerce experiences that impact millions of users. The position comes with competitive compensation and the chance to work on pioneering AI-driven commerce initiatives.

The ideal candidate will bring a combination of technical expertise, leadership experience, and a vision for how AI can transform commerce experiences. This role represents a unique opportunity to lead technical innovation at the intersection of AI and e-commerce while building and mentoring high-performing engineering teams.