Director, Software Engineering - Commerce Agentforce

Salesforce is seeking an experienced Director of Engineering to lead their Commerce Cloud Agentforce team in developing cutting-edge AI-powered features for their e-commerce platform. This is a high-impact leadership role overseeing a team of 35-40 individuals, including multiple engineering managers.

The position combines technical leadership with strategic vision, focusing on integrating advanced AI methods including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI agent frameworks into commerce experiences. The role requires both deep technical expertise and strong leadership capabilities to drive innovation in AI-powered commerce solutions.

The ideal candidate will bring 5+ years of engineering leadership experience, with particular emphasis on B2C/B2B Commerce engineering. They should have a strong foundation in AI/ML techniques and experience integrating AI capabilities into products. This role offers the opportunity to shape the future of commerce technology at one of the world's leading enterprise software companies.

Key responsibilities include defining technical vision, ensuring operational excellence, mentoring team members, and driving cross-functional collaboration. The position requires balancing rapid iteration with long-term strategic investments while maintaining high standards for performance and reliability.

This role is perfect for someone who combines technical depth with leadership acumen and wants to be at the forefront of applying AI to transform e-commerce. The position offers significant growth opportunities, working alongside talented engineers and AI researchers in a dynamic, forward-thinking environment. Based in either San Francisco, CA or Burlington, MA, this role offers competitive compensation ranging from $230,800 to $334,600 for California-based positions.

The successful candidate will play a crucial role in Salesforce's mission to revolutionize commerce through AI innovation, working with cutting-edge technologies while leading a substantial engineering organization. This is an opportunity to drive meaningful impact at scale while working with some of the industry's best talent in AI and commerce technology.