MuleSoft Strategic Solution Engineer -Consumption Lead

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5+ years of experience
Enterprise SaaS

Description For MuleSoft Strategic Solution Engineer -Consumption Lead

We're looking for a strategic growth-focused Consumption Lead to retain, grow, and enable MuleSoft's largest customers to fully apply the MuleSoft Anypoint Platform to achieve their business outcomes.

As a Consumption Lead, you will report to Senior Director, Consumption which sits under MuleSoft Solution Engineering. You will be responsible for setting the strategic direction and consumption usage of a strategic set of priority accounts primarily focused on:

  • Account Growth

    • Responsible for credit drawdown of initial use cases sold and for expansion of additional use cases to drive account growth in consumed credits within initial and other LOBs
    • Proactively discovering and pitching new use cases within same line of business with customers as well as extending to other lines of business
    • Engaging in implementation roadmap/challenges and their implications on potential use case expansion in the future
  • Technical Expertise

    • Understanding customers' IT infrastructure and business requirements/ use case roadmap
    • Creating, owning, and driving technical POCs and demos for expansion use cases within initial and other LOBs
  • Partner management

    • Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer)
    • Engaging with internal business & technical collaborators (e.g., implementation partner, prof. services, technical architect, sales, customer success)

The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team.

Minimum requirements:

  • 5-10 years of customer-facing experience in technical solutions sales, technical architecture, or consulting role
  • Deep technical knowhow on data architecture & conversant in business language
  • Experience driving sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance
  • Ability to build relationships with wide range of customers, incl. IT and LOB

Preferred requirements:

  • Familiar with Salesforce cloud ecosystem (Salesforce product certifications are a plus)
  • Familiarity with solution-based approach to selling

Salesforce is committed to creating an accessible and inclusive experience for all candidates and employees. They offer reasonable accommodations, champion disability inclusion, and provide equal employment opportunities. The company values diversity, equality, and creating a workforce that reflects society through inclusive programs and initiatives.

Last updated 9 days ago

Responsibilities For MuleSoft Strategic Solution Engineer -Consumption Lead

  • Set strategic direction and consumption usage for priority accounts
  • Drive account growth through credit drawdown and use case expansion
  • Create and drive technical POCs and demos
  • Engage with customers at all levels to accelerate MuleSoft adoption
  • Collaborate with internal business & technical teams

Requirements For MuleSoft Strategic Solution Engineer -Consumption Lead

  • 5-10 years of customer-facing experience in technical solutions sales, technical architecture, or consulting role
  • Deep technical knowhow on data architecture & conversant in business language
  • Experience driving sales & expansion strategies with Enterprise customers
  • Understanding of utilization and consumption models, plays, and importance
  • Ability to build relationships with wide range of customers, including IT and LOB

Benefits For MuleSoft Strategic Solution Engineer -Consumption Lead

  • Equal pay
  • Employee resource groups
  • Inclusive benefits

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