Senior Account Solution Engineer

Salesforce is seeking a Senior Account Solution Engineer to join their team focusing on the Retail and Consumer Goods vertical in Gurgaon, India. This role combines technical expertise with business acumen, requiring a professional who can drive digital transformation through Salesforce's innovative platform.

The ideal candidate will be responsible for working closely with sales teams to understand customer needs, create compelling demonstrations, and articulate the value proposition of Salesforce solutions. They will serve as a trusted advisor to customers, leading discovery sessions, building solution presentations, and creating implementation roadmaps.

The position requires a minimum of 5 years of experience in the IT industry, with a strong background in pre-sales or implementation of customer engagement solutions. The successful candidate will need to demonstrate expertise in Retail & Consumer Goods, along with excellent communication and presentation skills.

Key responsibilities include conducting strategic discovery sessions, delivering product demonstrations, providing thought leadership in digital transformation, and building comprehensive solution roadmaps. The role offers opportunities for continuous learning and professional growth through ongoing training and certification programs.

This is an excellent opportunity for a seasoned professional who combines technical knowledge with business acumen and has a passion for driving customer success through digital transformation. The role offers the chance to work with cutting-edge technology while solving complex business challenges for enterprise customers.

Working at Salesforce means joining a company known for its innovative culture, commitment to customer success, and leadership in the CRM and cloud computing space. The position offers the opportunity to work with diverse teams, engage with high-level stakeholders, and contribute to the digital transformation of major retail and consumer goods organizations.

The ideal candidate will be self-motivated, flexible, and take initiative in managing multiple customer engagements simultaneously. They should be comfortable presenting to executives, conducting technical discussions, and building trusted relationships with customers and internal teams.