Software Engineering LMTS

Salesforce is a leading enterprise software company providing cloud-based CRM and business solutions.
Backend
Staff Software Engineer
In-Person
5+ years of experience
Enterprise SaaS

Description For Software Engineering LMTS

Salesforce is seeking a Software Engineering LMTS to join their Platform Trust Engineering team, focusing on Go To Market Automation (GTMA). This role is crucial in ensuring service reliability and customer satisfaction. The GTMA platform is a new initiative that will transform how Salesforce sells products by providing customers with flexible management of buying, budgeting, and consuming usage entitlements.

As a Platform Trust Engineer, you'll be part of a follow-the-sun engineering team responsible for proactive service health monitoring and issue resolution. The role combines technical expertise with customer advocacy, requiring strong problem-solving abilities and communication skills. You'll work on critical production systems, implement monitoring solutions, and contribute to service improvement initiatives.

The position offers an opportunity to work with cutting-edge technologies and shape the future of Salesforce's service delivery. You'll collaborate with product engineering teams, provide technical leadership, and contribute to the development of robust, scalable solutions. The role requires expertise in object-oriented programming, web technologies, and database systems.

This is an ideal opportunity for experienced engineers who are passionate about service reliability, customer experience, and technical mentorship. The role offers comprehensive benefits, including wellbeing reimbursement, parental leave, and fertility benefits. Join Salesforce's dynamic team in Dublin and be part of transforming how customers interact with one of the world's leading enterprise software platforms.

Last updated 8 days ago

Responsibilities For Software Engineering LMTS

  • Respond to Production Issues through triaging, reproducing, and implementing solutions
  • Monitor Critical Service Signals and Improve Services' Availability
  • Design improvements to existing features
  • Work in partnership with the product engineering team
  • Provide feedback on existing and upcoming features
  • Master development process, culture and code base
  • Mentor others in development technologies, tools, and processes
  • Present designs to internal/external groups
  • Develop test strategies and design automation frameworks
  • Participate in the team's on-call rotation

Requirements For Software Engineering LMTS

Java
JavaScript
Node.js
  • Related technical degree required
  • 5+ years of professional software development experience
  • Deep knowledge of object oriented programming
  • Proficiency with monitoring software (such as New Relic)
  • High proficiency in high-level programming language and web framework
  • Understanding of web technologies (JavaScript, CSS, HTML5, XML, JSON, Ajax)
  • Understanding of Database technologies (SQL, PL/SQL)
  • Experience in automated testing (Java, JUnit, JSUnit, Selenium)
  • Strong communication skills
  • Bachelor's degree in Computer Science or equivalent field (preferred)
  • Experience with Agile software development (preferred)
  • Experience building highly scalable web applications (preferred)

Benefits For Software Engineering LMTS

Medical Insurance
Parental Leave
  • Wellbeing reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits

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