Senior Fleet Operations Engineer (NY or MI)

Simbe Robotics is at the forefront of retail innovation, developing cutting-edge AI and robotics technologies to transform retail operations. We're seeking a Senior Fleet Operations Engineer to play a crucial role in maintaining and optimizing our robotic fleet deployment at customer locations.

The position combines hands-on technical work with remote support, requiring expertise in both hardware and software aspects of robotics systems. The ideal candidate will bring 5+ years of experience in complex electromechanical systems, along with strong software and communication skills.

Key aspects of the role include:

• Hardware maintenance and repairs at customer sites
• Remote troubleshooting and system monitoring
• Supporting third-party technicians
• Weekend support rotation
• Local and domestic travel requirements

The company culture is built on core values summarized as R.E.T.A.I.L.:

• Result Driven: Customer-centric approach creating value for all stakeholders
• Empathetic: Supporting team members professionally and personally
• Transparent: Valuing open communication and feedback
• Agile: Quick adaptation to changes and customer needs
• Innovative: Bold approach to product design and user experience
• Leaders: Striving for excellence and accountability

The position offers a competitive salary range of $90,000-$125,000, plus benefits and potential equity compensation. This is an excellent opportunity for a technically skilled professional who wants to work with cutting-edge robotics technology while making a significant impact in retail operations.

The role requires a unique blend of technical expertise, problem-solving abilities, and customer service skills. You'll be working with advanced robotics systems while maintaining professional relationships with customers and team members. The position offers flexibility with a remote work option, though regular travel to customer sites is required.