Sales Engineer

Pioneering customer communications platform serving 150,000+ businesses with mobile messaging, voice, and email solutions.
Milan, Metropolitan City of Milan, Italy
Backend
Mid-Level Software Engineer
Remote
3+ years of experience
Enterprise SaaS

Description For Sales Engineer

Sinch is a leading customer communications platform that powers engaging experiences through mobile messaging, voice, and email for over 150,000 businesses including major players like Google, Uber, Paypal, Visa, and Tinder. The company is seeking a Sales Engineer to join their EMEA Sales Engineering team.

As a Sales Engineer at Sinch, you'll be the technical backbone of the sales process, working directly with both internal teams and customers. You'll serve as a subject matter expert for Sinch products, focusing on Pre-Sales Support while collaborating closely with the sales team to develop and execute account strategies. The role involves significant interaction with prospective customers through executive meetings, solution presentations, and technical workshops.

The position reports to the Director Solution Sales Engineering EMEA based in Milan, Italy, and requires a unique blend of technical expertise and customer-facing skills. You'll be responsible for providing technical leadership during sales presentations, conducting product demonstrations, and serving as an escalation point for complex client issues. The role demands someone who can effectively communicate technical concepts to various audience levels and drive value for both customers and Sinch.

The ideal candidate should have a technical degree, at least 3 years of relevant experience, and be fluent in both English and Italian. You'll be joining a company that values dreaming big, winning together, keeping it simple, and making things happen. Sinch offers a structured, competency-based recruitment process and encourages candidates to actively participate in the two-way hiring journey.

This role presents an excellent opportunity for someone who wants to be at the intersection of technical expertise and business growth, helping shape the future of customer communications while working with some of the world's leading companies.

Last updated 17 days ago

Responsibilities For Sales Engineer

  • Provide technical expertise and product demonstrations to enterprise leaders
  • Act as internal Post-Sales technical escalation path
  • Liaise with Account Executives to identify technical solutions
  • Participate in strategy and planning throughout the sales cycle
  • Own and drive technical requirements of RFI/RFP responses
  • Provide training to sales team on new products and services

Requirements For Sales Engineer

  • University Degree in a technical field
  • 3+ years experience in presales, solution engineer, or equivalent customer-facing role
  • Proven track record of successful customer engagement on enterprise and C-level
  • Expert knowledge in end-to-end processes/solution matching
  • Excellent communications and presentation skills
  • Fluency in business English and Italian
  • Project Management experience (advantage)
  • Experience from hands-on technical role (big plus)

Interested in this job?

Jobs Related To Sinch Sales Engineer

Software Engineer - Node.js Backend

Join Sinch as a Node.js Backend Developer to build scalable microservices powering global messaging solutions for 150,000+ businesses including Google, Uber, and PayPal.

Software Engineer - Node.js Backend

Node.js Backend Developer position at Sinch, developing scalable microservices for global messaging platform using TypeScript and cloud technologies.

Software Engineer - Python

Join Sinch as a Software Engineer - Python, creating SDKs for customer communications. 2+ years exp, hybrid work, locations in Spain and Sweden.

Software Developer Mid-Level

Sinch is hiring a Mid-level Fullstack Developer for their Mailjet App team to work on backend (PHP) and frontend (React) development.

Backend Software Engineer (.Net Core)

Backend Software Engineer (.NET Core) position at Sinch, working on cloud-based solutions using C# and .NET Core hosted on AWS.