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IT Operation Engineer

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For IT Operation Engineer

Tencent Overseas IT is seeking an IT Operation Engineer to join their team in London or Amsterdam. This role is part of Tencent's mission to empower global growth through future-ready IT platforms, applications, and services. The position combines traditional IT operations with modern DevOps practices, requiring expertise in both infrastructure management and automation.

The ideal candidate will be responsible for managing critical infrastructure, implementing DevOps practices, and ensuring 24/7 system reliability. You'll work with cutting-edge technologies including cloud platforms, containerization, and automation tools while supporting business-critical applications and systems.

This role offers an opportunity to work with a world-leading technology company, contributing to their global IT strategy and architecture. The position requires a blend of technical expertise and strong collaborative skills, making it perfect for someone who enjoys both hands-on technical work and cross-functional team interaction.

As part of Tencent's commitment to innovation and excellence, you'll be empowered to implement modern solutions and contribute to the company's global IT transformation. The role offers exposure to diverse technologies and the chance to work in a fast-paced, international environment while being part of a world-class global IT team.

Last updated 4 days ago

Responsibilities For IT Operation Engineer

  • Collaborate with IT and Operations teams to provide cloud platform solutions
  • Manage full IT asset lifecycle from procurement to decommissioning
  • Maintain server room operations including HVAC, power, and infrastructure
  • Administer Microsoft 365, Jira, Confluence, Slack, and other business-critical systems
  • Ensure 24/7 reliability of servers, networks, and endpoints
  • Lead Tier 2/3 support and incident management
  • Collaborate on DevOps initiatives including CI/CD and monitoring
  • Automate onboarding/offboarding workflows
  • Develop IT operational playbooks and documentation
  • Optimize vendor management for procurement and SLAs

Requirements For IT Operation Engineer

Linux
Kubernetes
  • Bachelor's degree in Computer Science, Engineering, or related field
  • 3+ years in IT operations/systems engineering
  • Expertise in Hyper-V virtualization and PowerShell automation
  • Familiarity with ITSM platforms (ServiceNow/Jira/Slack)
  • Windows/macOS administration and networking
  • Scripting (Python/PowerShell)
  • ITIL certification (preferred)
  • Strong problem-solving and cross-functional collaboration skills
  • Fluent in English; other EU languages preferred
  • Experience with cloud platforms (AWS/Azure) preferred

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