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Principal Software Engineer- POS Innovation

Toast builds restaurant platforms that help restaurants adapt, take control, and connect hospitality with data through AI-driven solutions.
Backend
Principal Software Engineer
In-Person
1,000 - 5,000 Employees
10+ years of experience
AI · Enterprise SaaS

Description For Principal Software Engineer- POS Innovation

Toast is revolutionizing the restaurant industry by building innovative platforms that connect hospitality with data-driven solutions. As a Principal Software Engineer for POS Innovation, you'll be at the forefront of transforming restaurant operations through AI and emerging technologies.

The role offers a unique opportunity to work on systems that leverage LLMs, AI agents, voice, and video technologies to enhance restaurant operations and guest experiences. You'll be responsible for designing and implementing intelligent systems that process real-time data to drive better service and smarter decision-making at scale.

This position combines innovation with practical impact - while you'll have the freedom to experiment with cutting-edge technologies, the focus is on delivering production-ready solutions that create real value for restaurants. As a technical leader in Toast's core POS team, you'll not only architect sophisticated systems but also mentor other engineers and champion best practices across teams.

The ideal candidate brings 10+ years of software engineering experience and a full-stack mindset, capable of designing end-to-end solutions from data architecture to user interfaces. You should be comfortable navigating ambiguity while maintaining a strong focus on customer experience and business impact.

Toast offers a competitive compensation package including health benefits and flexible work arrangements. The company's mission of empowering restaurants through technology creates an environment where your work directly impacts thousands of businesses and their customers.

If you're passionate about applying AI and emerging technologies to solve real-world problems, want to lead technical innovation in a rapidly growing industry, and value building products that make a tangible difference in how restaurants operate, this role offers an exciting opportunity to shape the future of restaurant technology.

Last updated 2 days ago

Responsibilities For Principal Software Engineer- POS Innovation

  • Lead the design and development of intelligent systems that connect in-restaurant operations to real-time data, AI models, and emerging technologies
  • Partner across engineering, product, and data teams to experiment, prototype, and deliver innovative features to market
  • Mentor and influence engineers across teams by promoting best practices
  • Champion a customer-first mindset, ensuring that everything we build supports restaurant staff and improves the guest experience

Requirements For Principal Software Engineer- POS Innovation

  • 10+ years of software engineering experience bringing products to market
  • Full-stack engineering approach, with the capability to design products that span the full tech stack from data to UI
  • Comfortable working in high-ambiguity, high-impact environments
  • Strong collaboration skills, especially in partnership with product managers and design
  • Deep focus on customer and guest experience
  • Experience (or deep interest) in applying AI technologies to real-world product experiences

Benefits For Principal Software Engineer- POS Innovation

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Competitive compensation
  • Health benefits
  • Flexible work arrangements

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