IT Support Engineer

Vortexa, a pioneering technology company in the energy sector, is seeking their first IT Support Engineer to join their growing IT Team. The company's mission is to revolutionize the energy industry by utilizing satellite data and artificial intelligence to provide unprecedented transparency in global oil and fuel flows.

As the IT Support Engineer, you'll play a crucial role in supporting a global team, managing both the operational and technical aspects of IT infrastructure. This position offers a unique opportunity to work in a scale-up environment where you'll handle everything from first-line support to leading IT onboarding processes for new team members.

The ideal candidate will bring strong technical expertise in both MacOS and Windows environments, experience with helpdesk software like Jira Service Management, and proficiency in supporting Google Workspace & Office365. You'll need to be self-motivated, analytical, and excellent at building relationships across all organizational levels.

This role offers an exciting opportunity to join a vibrant, diverse company that's pushing the boundaries of technology. You'll be part of a motivated team of top minds, constantly learning and exploring new tools and technologies. The position comes with attractive benefits including equity options, flexible working arrangements, private health insurance, and a supportive company culture that values collaboration and personal growth.

Working in a hybrid model from London, you'll be instrumental in shaping the IT infrastructure of a rapidly growing technology company that's making a significant impact in the energy sector. If you're passionate about technology, enjoy solving complex problems, and want to be part of a company that's transforming an industry, this role offers an excellent opportunity for professional growth and impact.